Chris is the visionary behind Customerworks, bringing over 25 years of leadership in loyalty marketing, strategic consulting, and business intelligence. With a career spanning top-tier brands like Disney, Enterprise, Ford, and Verizon, Chris has become a trusted advisor in creating loyalty strategies that drive meaningful engagement and measurable growth.
Blending creativity with data-driven insights, Chris has delivered transformative results—elevating customer experiences, deepening brand loyalty, and driving profitability. His work has shaped the success of iconic brands such as Carnival, Europcar, Marriott, US Bank, Continental/United, Wells Fargo, Quill, Cap One, Citi, FedEx, and Delta. Under his leadership, these brands have achieved sustained growth through strategies that are both innovative and practical.
Our team of loyalty specialists combines decades of experience with diverse expertise to deliver solutions that work. We've built and managed some of the largest and most successful loyalty programs, making us trusted partners in this specialized field. Driven by curiosity and passion, we craft innovative strategies tailored to meet your unique needs.
We’re agile thinkers and doers, seamlessly bridging the gap between ideas and execution. By quickly uncovering insights and connecting the dots, we keep your objectives front and center. Whether on-site, remote, or offshore, our adaptable approach ensures we work the way that works best for you.
With a relentless focus on delivering results—on time and within budget—we take pride in tackling challenges creatively and strategically. Blending deep experience with fresh perspectives, we’re ready to design loyalty solutions that drive impact and deliver value where it matters most.
Interesting in joining the team? We'd love to connect.
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